A CNN investigation into the AmazonBasics lineup of inexpensive yet seemingly good-enough electronics gear found dozens of products that melted, exploded or started fires: "Dozens of AmazonBasics product are flagged as dangerous, but many are still being sold."
A growing number of AmazonBasics products, which the company promotes heavily on its site, have become bestsellers since the line's inception, and many have ratings above four stars, according to Marketplace Pulse research. In recent months, the online retailer's sales have been soaring as millions of Americans have been staying at home — and in many cases working remotely — during the ongoing pandemic.
But consumers have raised serious safety concerns about AmazonBasics items in complaints to government regulators and in reviews posted on Amazon's own website. Since 2016, at least 1,500 reviews, covering more than 70 items, have described products exploding, catching on fire, smoking, melting, causing electrical malfunctions or otherwise posing risks, according to an analysis of AmazonBasics electronics and appliances listed on its website.
